OnFast Help Center
Billing and Accounts
- How much does OnFast cost? What's included with each plan?
- Can we export our data? What format is the export in?
- How do I upgrade my free trial to a paid account?
- Can I cancel at anytime?
- How do I upgrade or downgrade my existing account?
- Do I have to sign a contact?
- Do you have special pricing for nonprofits, universities, or other groups in need?
- Can I make an annual payment? Can I pay in advance?
- How do I customize my account?
- What if I'm not sure which industry to choose during signup? Can I signup for more than one industry?
- How do I update or change my credit card?
- Can I pay by check, Paypal, or just be mailed a bill?
- What is your refund policy?
- How does the 30-day free trial work??
- If I upgrade my account will I be billed twice? If I downgrade can I be pro-rated?
Can't find what you're looking for?
Contact our support team and we'll get back to you as quickly as possible.