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Billing and Accounts

1. How much does OnFast cost? What's included with each plan?
2. Can we export our data? What format is the export in?
3. How do I upgrade my free trial to a paid account?
4. Can I cancel at anytime?
5. How do I upgrade or downgrade my existing account?
6. Do I have to sign a contact?
7. Do you have special pricing for nonprofits, universities, or other groups in need?
8. Can I make an annual payment? Can I pay in advance?
9. How do I customize my account?
10. What if I'm not sure which industry to choose during signup? Can I signup for more than one industry?
11. How do I update or change my credit card?
12. Can I pay by check, Paypal, or just be mailed a bill?
13. What is your refund policy?
14. How does the 30-day free trial work??
15. If I upgrade my account will I be billed twice? If I downgrade can I be pro-rated?

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